What made us build PlatePost
Our Mission
Right now, there’s one default way to run a restaurant. Survive on tight margins. Feed the algorithm. Hope that guests order the right things.
It doesn’t have to work this way. Restaurants make some of the most compelling food on the planet — and their guests should be able to see it in motion before they order.
We think it’s time for a new kind of storefront.
10,000+
Restaurants using PlatePost
2.4×
Average order value increase
94%
Of guests come back and order again
The problem
The restaurant menu hasn’t changed in decades.
Restaurants spend thousands on beautiful food. But when a guest opens your menu, they still see the same thing they’ve always seen: a list of names and prices. Maybe a paragraph description if you’re lucky.
So guests order the safe thing. They stick to what they already know. They miss the dish the chef is most proud of because they couldn’t picture it. They leave without experiencing the restaurant at its best.
Meanwhile the platforms that should be helping take a 30% cut, own the guest relationship, and make every restaurant look the same. It’s not a restaurant problem — it’s a distribution problem.
Great restaurants deserve a way to show their food — not just list it.
A new model
PlatePost is a video-first storefront — built for how guests actually discover food.
Here’s how it works: restaurants upload short, compelling videos of their dishes — what we call Drops. Guests see exactly what they’re about to order. Your best dishes finally get the spotlight they deserve.
Layered on top of that, our AI agent handles the questions guests ask before they order — about ingredients, allergens, wait times, and portions. You set the answers once. PlatePost handles the rest.
The next generation of restaurants will:
01
Show their food in motion, not just describe it.
Guests order more and come back when they can see exactly what they’re getting before they commit.
02
Own the guest relationship directly, not through a platform.
No third-party cuts. No competing ads on your page. Your brand, your data, your guests.
03
Let AI handle the questions so the kitchen can focus on the food.
Your AI agent answers menu questions, handles special requests, and guides guests — 24/7, without slowing down your staff.
The future we’re building
Every restaurant deserves a storefront as good as their food.
Today, thousands of restaurants are using PlatePost to show their food the way it deserves to be shown. Guests place bigger orders, come back more often, and tell their friends. Not because of tricks or discounts — because they could finally see the food.
Our goal is to change the way people discover and order from restaurants — to give every chef and restaurateur a digital presence that does justice to what they’ve built.
— The PlatePost Team